At Lock Pon, we want you to feel confident when choosing our service.
That’s why we offer the following guarantees:
🔑 Spare Key Guarantee
If the spare key we created doesn’t work properly, we will remake or fix it free of charge within 30 days of delivery.
Note: This does not apply if the issue is caused by a faulty key cylinder.
🔋 Keyless Remote Battery Guarantee
If the battery we installed is found to be defective within 7 days, we’ll replace it for free.
Note: Damage caused by water, dropping, or other external factors is not covered.
🚫 Cases Not Covered by Guarantee
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Damage or loss caused by user error
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Internal corrosion due to water or moisture
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Intentional damage
🤝 Other Notes
If we encounter a situation we cannot handle (e.g. requiring manufacturer-specific equipment),
we’ll introduce a trusted specialist and support you as best we can.
Feel free to contact us anytime.
At Lock Pon, trust is our top priority.
If you have any questions, feel free to reach out via text or email !!